’I won’t do business with you again!!!’’
This is by far the most dreaded statement every customer service agent never wants to hear. What makes you get to that point is often poor customer service which results in unhappy customers. The common anthem for most managers which is often drilled into every customer service agent is ‘’THE CUSTOMER IS ALWAYS
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In Africa and more specifically Ghana, many people have wallets or purses that are just like onions. Anytime they open them, tears form in their eyes. As funny as this may sound, it’s actually a serious issue that needs to be addressed. To ameliorate the plight of many Ghanaians, doing business is key. Not just any kind of business but
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Tourism, often referred to as Ghana’s 4th highest foreign exchange earner and an industry with so much potential in our continuous development has recently come under the spotlight for very challenging reasons. Statistics released by the Ghana Investment Promotion Centre (GIPC) shows that the tourism sector recorded its worst Foreign Direct Investment (FDI) Projects performance in 10 years for the … Read the rest
With love comes marriage and with marriage comes a ceremony. Ceremonies in the past were limited to close friends and family with a few guests invited. These days, things are different! With extended families and an avalanche of friends, it has become quite impossible to host a small wedding reception. The increasing numbers makes it expedient to get venues that … Read the rest
Each year, Massachusetts Institute of Technology (MIT) identifies top 50 global companies, both established and startups that are creating new opportunities using ingenious technologies to meet the needs of a demanding market worldwide.
Accra, Ghana – 5th July, 2017 – Jumia Group (formerly Africa Internet Group), has for the second consecutive year been named in the list … Read the rest
Startups seem to be the new ‘’ish’’ in Ghana. These days, nearly 5 startups are launched every day and this is both encouraging and alarming at the same time. Being that negative energy helps no one, let’s dwell on the positive side of it. The effects of numerous start-ups emerging is that gradually we will find hands on solutions to … Read the rest
Accra, Ghana – 21st June, 2017 – Jumia Travel, Africa’s leading online hotel booking website has outdoored it’s Hospitality Report for Ghana at an event in Accra.
“Being Africa’s leading online travel agent brings an added responsibility to provide the best services at the most unbeatable rates. In a country which is renowned to be a pacesetter in many facets … Read the rest
June/July each year is greeted with so many mixed feelings in Ghana. For some, it represents a time when their plants will be well watered to ensure a great yield. For others, the downpouring rains will render them homeless. No matter the side on which we are, it doesn’t stop the rains from pouring down when it has to. … Read the rest
umia Travel presents a report about her mobile strategy in the continent. Google does a study about the Progressive Web App launched recently by the Online Travel agency.
Highlights:
33% higher conversion rate
50% lower bounce rate
12X more users versus native apps (Android & IOS)
5X less data used
2X less data to complete first transaction
25X less device
Ecotourism? Is this just new word or a great invention in tourism? Generally is is defined as “responsible travel to natural areas that conserves the environment, sustains the well-being of the local people, and involves interpretation and education”. It is spreading like wildfire and contributing greatly to many developing economies. Ghana is one of such countries benefitting from ecotourism. Recently, … Read the rest
Just like the MTN slogan ‘’Everywhere you go’’, you will find a Ghanaian. Sometimes it’s mysterious to find out that there is a Ghanaian in some countries you hitherto wouldn’t have even heard about. Guess what? There are Ghanaians in Transnistria, Tuvalu, Kyrgyzstan, Bhutan among others. For many reasons, Ghanaians travel abroad. Some go to further their education, a few … Read the rest
Destinations with strongest growth in international arrivals in 2016 were Zimbabwe, Mauritius, Ghana, Sudan, and Seychelles according to the Jumia Travel Hospitality Report for Africa which was launched about a week ago. Figures from that report also indicate that foreign visitor spending stood at 36.3% in 2016 (USD 40.7 bn), and is expected to grow by 5.3% in 2017
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‘’Obroni’’, as most light skinned foreigners are affectionately called form the vast majority of tourists who visit Ghana. They are a unique group of adventurous travelers who defy all odds to explore our beautiful country and continent while learning new things and experiencing new cultures in the process. The minority of such tourists are also dark skinned Africans and Black-Americans … Read the rest
A nation overflowing with amazing talents in different fields of endeavour. Ghana! Our motherland. The black shining star of Africa and the world. Wherever you go, whatever field you find yourself, there is a Ghanaian excelling there. Talk about sports, industry, commerce and technology. You will find at least one Ghanaian who is shinning so bright. In entertainment, Ghanaians have … Read the rest
After successfully organizing a one of a kind ‘’experiential fun trip to Kwahu,’as part of its Njoy Ghana Tours initiative during this year’s Easter, Kaya Tours, Ghana’s leading destination marketing company, is once again introducing a new set of tour packages that are geared towards further enhancing the domestic tourism drive.
The packages which are six in all have been … Read the rest
‘’Ghana must go’’ is a very popular phrase in both Ghana and Nigeria. In Ghana, many people refer to the colorful checked jute bags as ‘’Ghana Must Go’’. This may be attributed to the use of these type of bags in 1983 by the large number of illegal Ghanaian immigrants in Nigeria who were returned to their home country. Today, … Read the rest
| The show will feature women who are trailblazers in their respective fields of business and who inspire younger women to be bold and break boundaries, contributing to the narrative of growing female power on the African continent |
| LAGOS, Nigeria, April 27, 2017/ — FORBES WOMAN AFRICA (www.ForbesAfrica.com), the continent’s first-ever women’s interest magazine from the highly-successful FORBES |
In times past, hotels and guesthouses were the preserve of the elite and well-to-do in society. The main customers were foreign travelers and businessmen from all over the world. These days, nearly everyone uses a hotel or guesthouse. The market woman who travels from Accra to Kumasi to pick up wares for sale, the businessman who comes to Accra from … Read the rest
As children, I am pretty sure we all went on one excursion or another. Whether it was a children’s service trip to Mt. Afadjato, a Red Cross Association trip to The Kakum National park or even a Wildlife Club journey to The Cape Coast Castle, we had the experience of our lives. Sight seeing and learning about the history of … Read the rest
‘’Kwahu ooo Kwahu’’ This is a very popular jargon you will hear in Ghana around this period. You know what it means right? EASTER is here!!! Ghanaians like to party and fun is probably the first word after independence in the dictionary of many Ghanaians. Kwahu, in the mountainous Eastern region of Ghana is renowned for the massive euphoria and
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